Privacy Policy
CHA and Resident Services Department respect your right to privacy and will protect it when visiting our web site or participating in any of our programs. Here are things you should know about how we protect your privacy.
When you send us e-mail we won’t share your e-mail address with anyone outside of CHA staff and it’s contractors. When you fill out an application, your e-mail address you provide us is only used to communicate with you regarding program information.
Cellphone and Phone numbers
By providing us your cellphone number via an application, you agree to receive SMS messages related to Resident Services programs from Cambridge Housing Authority. Message frequency may vary. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages. To stop receiving SMS messages about the program that your are enrolled in, please Reply STOP to opt out. Reply HELP for help or contact the Deputy Director of Resident Services at 617-520-6246.
Your cellphone number will not be shared with anyone outside of CHA staff.
Information Collection
When you visit our web site we collect certain information about your visit that does not identify you personally. We can tell the type of computer, browser, and web service you are using. We also know the date and time you visit and the pages you visit. Collecting this information helps us design the site according to your needs.
Sometimes we use “cookies,” which are small amounts of text stored on your computer. We only use “session cookies” in some places where people can transact business. That means we only store the cookie on your computer during that visit. So, if you are entering information for a business transaction, you won’t lose the information if you go to another site and come back during the visit. After you turn off your computer or stop using the internet, the cookie is erased. If you don’t want us to put a “cookie” on your computer you will still be able to use the entire web site.
Site Security
We monitor visits to the web site to identify any attempt to tamper with it.
When you submit personal information using our web site–for example, if you apply for programming online–we have systems that make sure people outside of CHA cannot access your personal information.
We would only try to identify you personally when required to do so by a law enforcement investigation. Any information we collect for those investigations is destroyed according to federal guidelines.
Tampering with Resident Services’ web site is against the law. If anyone tries to tamper with it, they may be punished under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.
Link to Other Sites
Our website has links to many other web sites. When you go to another site, you are subject to the privacy and security policies of that site. CHA cannot attest to the accuracy of information provided there.
Linking to a web site does not constitute an endorsement by CHA, or any of its employees, of the sponsors of the site or the products presented on the site.
If you have any questions, please see our contact page.